Privacy Policy

Last updated: have your solicitor confirm and date this on relaunch.

This website — www.megacheques.co.uk — is owned and maintained by Event Stuff Ltd, a company registered in England, number 13091555.

Event Stuff Ltd ("we", "us") takes your privacy seriously. This policy explains how we collect, use and protect your personal information in line with the UK GDPR and Data Protection Act 2018.

Our privacy principles

• We only collect and use information where we have lawful grounds and a legitimate business reason to do so.
• We're transparent about what we collect and why.
• We don't use your information for anything beyond the purpose it was collected for, without telling you.
• We don't ask for more information than we need.
• We keep your information secure and don't keep it longer than necessary.
• We respect your rights under data protection law and respond promptly to privacy queries.

What we collect

• Your name, email address and contact details.
• Order details — including the cheque design information you provide us (payee name, message, logo, amount).
• Records of your communications with us (emails, calls, enquiry forms).
• Payment is handled directly and securely by Stripe — we do not store your card details.
• Basic technical information such as browser type and pages visited, used to keep the site working well.

How we use your information

• To process and fulfil your order, including producing your cheque design proof and arranging delivery.
• To respond to enquiries and provide customer support.
• To meet our legal and regulatory obligations (e.g. accounting, tax).
• To improve our website and services.

We will only contact you for marketing purposes if you've agreed to it, and you can opt out at any time by contacting us.

Sharing your information

We don't sell your information. We share it only with trusted service providers who help us run our business — for example, Stripe (secure payment processing) and our delivery couriers (Parcelforce, APC Network, TNT) — and only to the extent needed to provide our service, or where required by law.

How long we keep your information

We keep personal information only for as long as necessary for the purposes described above, or as required by law (e.g. accounting records).

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us using the details below.

Questions or complaints

Event Stuff Ltd, Unit 11 Napier Place, Stephenson Way Industrial Estate, Thetford, IP24 3RL.
Phone: 01842 337 100 · Email: office@eventstuff.ltd

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.